ospry

Privacy Policy

Updated: August 18, 2014

Hi, we're Ospry. This is our Privacy Policy.

At Ospry, we work hard to respect your privacy and protect your personal information. This Privacy Policy explains how your information is collected, used and disclosed by Ospry Labs, LLC ("Ospry").

This Privacy Policy applies to any information we collect when you use our website (ospry.io), Application Programming Interface ("API"), or access Ospry's image hosting services ("Services").

Changes to the Privacy Policy

We might occasionally update this policy. When we do, we'll let you know of major changes.

Ospry may make changes to this Privacy Policy as our Services grow and change. If we make changes, we will notify you by revising the date at the top of the policy. We may also contact existing Ospry customers via email to communicate important changes to the Privacy Policy.

As with the Terms of Service, we recommend that you routinely check for updates to the Privacy Policy so that you have the latest information regarding Ospry's information policies.

Collection of Personal Information

We collect and store the personal information you give us. We'll never sell it to anyone.

Ospry collects personal information that you provide voluntarily to us. This includes information provided during account creation, account updates, Ospry support & education sessions, etc. Examples of personal information we collect include your name, email address, payment/banking information, or any other information you give to Ospry.

Any information collected from you may be stored and accessed by Ospry. Our intention is to always keep that information private, and to use it only to enhance your experience with Ospry's Services.

Ospry will only disclose your personal information to approved third-parties that help provide Ospry's Services, or in the case of a legal requirement or investigation.

Ospry will never sell your personal information.

Automatic Collection: Usage, Metadata, and Analytics

We automatically collect some data about how you use Ospry. We look at this data in aggregate, and use it to improve our product. We also use cookies.

To provide you with the best possible service, Ospry may automatically collect information about how you use our API and Services. This information can include:

  • Device Information: We track information about the device you use to access Ospry's website and Services, including the device's operating system and version, make and model, and information about your network/internet/data provider.

  • Usage data: We track information about how you use our website and Services, including your browser type, IP address, and how long you accessed individual site pages.

  • Image data: We also track information about the type of content you upload, store, and distribute on Ospry's Services including, but not limited to, file type, file size, file name, and the number of times a resource is accessed, downloaded, or processed.

  • Cookies: Ospry sends cookies to your device to help improve our Services. Cookies are small data files stored on your hard drive or in device memory. We use them to activate features (for example, with extended login), measure Service usage, and analyze the usability of our site and Services.

We look at this data in aggregate, but reserve the right to analyze individual usage when dealing with potential Terms of Service violations, or as required by law.

Use of Personal Information

We'll use the personal information you give us to make the product better, and to contact you if necessary.

We may use information about you to:

  • Continue operation of Ospry's Services,

  • Analyze the product's usage, usability, and features in aggregate,

  • Communicate important changes, reminders, and updates to Ospry's Services or policies,

  • Communicate with you to answer any questions, or resolve support tickets,

  • OR, Contribute to feature and performance improvements for all Ospry users.

Whenever possible, the data Ospry collects is viewed in aggregate. Data is not viewed on a per-user basis, except in the case of Terms violations, or as required by law.

Use of User Content

We believe in maintaining your privacy. Your images are never re-published by Ospry. We reserve the right to view and inspect content for the purposes of debugging, development, and monitoring adherence to our Terms of Service.

Ospry reserves the right to monitor, view, inspect, cache, copy, and backup any images or other user content uploaded, stored, or distributed on Ospry's Services.

Ospry will never use your content for marketing or promotional purposes without your written consent.

Security

We do our best to protect the information you share with us.

Ospry takes industry-standard measures to help protect your personal information from theft, loss, misuse, alteration, and/or destruction.

We do not store your credit card information on our servers, and use a third-party service called Stripe to process all payments.

Account passwords are encrypted and stored in accordance with industry standards.

Customer Support

We may need you to verify personal information to offer you the best possible customer service.

We may ask you to verify personal information when contacting us regarding a support issue to ensure your identity and protect your account. This information can include, but is not limited to, email addresses, names, and current payment information.

You may choose whether to provide this information to customer support representatives, but Ospry retains the right to deny service when an account's ownership cannot be reasonably verified with the information you have provided.

Your Privacy Options

You can update or delete your account at any time. We may keep copies of your information and content for account reactivation, or as required by law.

You may update or delete personal information you have provided to Ospry at any time, either by accessing your account page, or by emailing us at support@ospry.io. Please note, however, that some information may be required to keep your account fully operational.

You may also delete your account at any time. Please note that we may retain certain personal information as required by law, or to facilitate future business interactions, such as account recovery. We may also keep cached copies of the content you stored on Ospry for a period of time following account deactivation. This cached content is subject to the same privacy policies as content associated with an active account. You will never be charged for content voluntarily cached by Ospry after account deactivation.

You may also choose to disable cookies when using our site and Services. Most internet browsers accept cookies by default, but have options to manage which cookies are allowed on your device. If you choose to disable cookies, please note that some or all of the website and Services may no longer function. For more information, please research your browser's cookie management options.

Contact

Your privacy is important to us. Let us know if you have any questions.

If you have any questions about Ospry's Privacy Policy, please contact us at privacy@ospry.io